Frequently asked questions

Video Deposit?


Once you pay your deposit you will have 90 days to pay the remaining balance.




How do I make the final payment for music video?


When you are ready to pay your remaining balance respond to the confirmation email we sent you when you paid your deposit. If you did not receive a confirmation email, please use the contact tab on our website to contact us. We will then send you the final payment form where you will also be able to upload your pictures and your song.




Turnaround time ?


Music Videos: 7 - 10 business days Business Commercials: 7 - 10 business days Mixtape/Albums Covers: 2 - 4 business days Logos/Animation: 24 - 72 hours Mixing & Mastering: 2 - 4 business days Art/Portraits: 2 - 4 business days Beats: Instant




How do I upload my song and picture for music video?


You are able to upload your song and pictures on the final payment form. When you are ready to pay your remaining balance let us know and we will send you the final payment form.




Refunds


Refunds are on a case to case basis, however; deposits are non-refundable.